Jul 13, 2026

Transforming supply chain with AI

Artificial intelligence is transforming healthcare operations by helping organizations improve efficiency and reduce administrative burden. Dr. Dustin McLemore, Senior Program Manager at Providence, joins host Shannon Hale to discuss how Providence has partnered with frontline caregivers to develop an AI powered supply chain solution that gives valuable time back to patient care while keeping clinicians at the center of the process.

Guest Speaker:
Dustin D. McLemore, EdD, PMP®
Senior Program Manager, Logistics Operations
Providence Supply Chain Organization (SCO)

Host:
Shannon Hale, MHA, RN, CPHQ
Senior Program Director, Performance Improvement Programs
Vizient

Show Notes:

[00:07] Artificial intelligence in healthcare supply chain operations

[00:38] Opportunities to reduce administrative burden for caregivers

[02:43] Why Providence built its own AI solution

[04:52] Built by caregivers, for caregivers

[07:53] Keeping frontline caregivers involved after implementation of AI

[08:46] Financial impact and returning time to patient care

[11:26] Finding the right balance between AI and human oversight

[13:27] Earning caregiver trust through data and feedback

[15:59] Lessons for healthcare leaders adopting AI