3 days ago

System quality structures

Quality and clinical outcomes improve when healthcare systems are built on strong and cohesive quality structures. Dr. Matthew McCambridge, Chief Quality Officer at Lehigh Valley Health Network, joins host Amber Hanser to explore findings from a Vizient benchmarking survey that reveals the positive impact of system quality executives on clinical performance. He shares practical strategies for aligning governance and organizational priorities highlighting how leading through influence can strengthen both clinical excellence and financial stability.

Speaker:
Matthew McCambridge, MD,
Senior Vice President and Chief Quality
Patient Safety and Acute Care Continuum Officer
LVHN

Host:
Amber Hanser, MHA, CPHQ
Senior Director, Programs
Performance Improvement Programs
Vizient

Show Notes:
[1:20] – Defining the Chief Quality Officer role and how a hub and spoke model supports large health systems
[3:02] – Ways to assess if a system’s structure can sustain strong clinical performance
[4:13] – Ensuring integration success and the role of quality subcommittees in governance
[5:41] – Departments and functions that report under quality
[8:10] – How quality executives collaborate with peers across the industry
[11:04] – Leading with data rather than drama to drive improvement

Links | Resources:
Contacting Knowledge on the Go: picollaboratives@vizientinc.com