Monday Jul 18, 2022

Redesigning Ambulatory Care

In this episode, IU Health Southern Indiana Physician’s Service Line Administrator discuss their experience with the Redesigning Ambulator Care Collaborative. Each participant chose a performance improvement project to address and Elizabeth Thompson shares the rather surprising discovery the team made and the solution that made a difference.

Guest speaker:
Elizabeth Thompson, BS, MSL
Service Line Administrator
IU Health Southern Indiana Physicians – Surgical Specialties

Moderator:
Courtney Furrow-White , RN, MBA
PI Program Director, PI Collaboratives
Vizient

Show notes:

[01:17] IU Health Southern Indiana Physicians choose their improvement project

[02:14] What prevention was missing—or was it?

[03:01] What they learned about their data

[03:58] Solving the code crisis

[05:29] Pseudo codes

[06:16] Working with IT

[08:11] Lessons learned

[09:06] How the collaborative experience leads to progress

[10:08] Advice for your journey